About
Highly organized and detail-oriented professional with a strong foundation in data analysis, administrative support, and client communication, currently pursuing a Master's degree. Proven ability to conduct accurate research, ensure data integrity, and streamline operations using productivity tools. Adept at problem-solving and maintaining clear records, with a commitment to contributing to academic environments through meticulous support and effective communication.
Work
Girl Effect Organization
|Field Data Analyst
Remote, Field, Nigeria
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Summary
Led accurate data collection and documentation, ensuring data integrity for program evaluation and monitoring in remote and field settings.
Highlights
Executed precise collection and documentation of field data, directly contributing to the robust evaluation and monitoring of critical programs.
Maintained 100% data integrity by rigorously cross-checking entries and validating information, consistently submitting accurate and timely reports to supervisors.
Demonstrated high adaptability and professionalism in diverse remote and field environments, ensuring consistent data gathering activities under varying conditions.
R-Fantazia Bakery
|Customer Service Representative (Hybrid)
Warri, Delta State, Nigeria
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Summary
Provided hybrid customer service, managing inquiries, processing transactions, and fostering client relationships to enhance service delivery.
Highlights
Delivered exceptional customer service, promptly resolving inquiries via phone, email, and in-person to achieve high levels of client satisfaction.
Managed precise invoice writing, order processing, and documentation, significantly minimizing errors and ensuring seamless transaction completion.
Cultivated strong client relationships through proactive updates and effective complaint resolution, enhancing client retention and loyalty.
Collaborated cross-functionally to streamline service delivery processes, contributing to a measurable improvement in overall customer experience.
Mary and Kola Enterprise
|Administrative Assistant
Osun, Osun State, Nigeria
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Summary
Managed daily office operations, ensuring efficient administrative workflows, accurate record-keeping, and positive client relations.
Highlights
Streamlined daily office operations, leading to a smooth workflow and efficient handling of administrative tasks that supported overall business continuity.
Maintained meticulous records and drafted comprehensive reports and correspondence, providing critical data for informed decision-making processes.
Served as primary point of contact for clients and suppliers, effectively resolving inquiries and concerns to foster positive and productive relationships.
Education
University (In View)
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Master's Degree
Interdisciplinary Studies
Osun State University
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Bachelor of Science
Food Science and Technology
African Church Model College
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SSCE
Secondary Education
Languages
English
Certificates
National Youth Service Corps (NYSC)
Issued By
Federal Government of Nigeria
ALX Virtual Assistant Certification
Issued By
ALX
Skills
Technical Skills
Google Workspace, Microsoft Office Suite, Data Entry, Record Keeping, Reporting Tools.
Administrative Support
Office Operations Management, Scheduling, Calendar Management, Correspondence Drafting, Workflow Optimization.
Data & Research
Data Collection, Data Documentation, Data Integrity, Cross-referencing, Program Evaluation Support, Research Skills, Report Writing.
Communication & Client Relations
Customer Service, Client Communication, Inquiry Resolution, Relationship Management, Stakeholder Engagement.
Core Competencies
Adaptability, Problem-Solving, Attention to Detail, Organizational Skills, Time Management, Professionalism.
References
References
Available upon request